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PwC US Group LLP

Tampa, Florida

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PricewaterhouseCoopers LLP

Seattle, Washington

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University of Oklahoma

Norman, Oklahoma

PricewaterhouseCoopers Advisory Services LLC

Dallas, Texas

PricewaterhouseCoopers Advisory Services LLC

Miami, Florida

PricewaterhouseCoopers Advisory Services LLC

Dallas, Texas

NMSU College of Engineering

Las Cruces, New Mexico

PricewaterhouseCoopers Advisory Services LLC

San Jose, California

CCI HDD Holdings, Inc.

Hockley, Texas

Federal Highway Administration/ U.S. DOT

Washington DC, D.C.

PricewaterhouseCoopers Advisory Services LLC

New York, New York

City University of Hong Kong

Kowloon, Hong Kong, China

Galaxy US Opco Inc. d/b/a Vialto Partners

Boston, Massachusetts

University of Chicago

Chicago, Illinois

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Ball State University

Muncie, Indiana

PricewaterhouseCoopers Advisory Services LLC

Cincinnati, Ohio

Weyerhaeuser

Seattle, Washington

Amgen Inc

Thousand Oaks, California

PricewaterhouseCoopers Advisory Services LLC

New York, New York

Technical University of Munich (TUM)

Germany

Geneva School of Economics and Management, University of Geneva

Geneva, Switzerland

USC-Daniel J Epstein Dept of Industrial & Systems Engineering Logo
USC-Daniel J Epstein Dept of Industrial & Systems Engineering

Los Angeles, California

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Director, Customer Care Services for Customer Call Center
Position Description:Under nominal direction, the Customer Care Services Director provides senior-level leadership for staff and programs related to Austin Energy Customer Care Services.The Customer Care Services Director will oversee the Commercial Call Center. This team is dedicated to working with small to mid-size commercial customers. Driven by the growth in Austin, the services are expanding to include multi-family, mid-size businesses integrated programs around energy efficiency, developer/builder customer relations, customer account management and guidance/support thru City of Austin electric permitting process.   Preferred Experience: Knowledge and/or experience with utility infrastructure of com


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